Concert crowd at night
Lock screen · 7:42 PM
🎟
Walletnow
Your Encore pass is live
Paul Simon · Hollywood Bowl · Tonight 8:00 PM
01Encore · A Concept by Amaze

Turn every fan interaction into a measurable relationship.

Amaze helps Live Nation identify, engage, and understand fans across pre-event, in-venue, and post-event moments — without requiring an app.

See how it worksBuilt on wallet-based identity and verified transaction data
02The Fan Journey

A night out, fully connected.

What today looks like as a disconnected experience becomes a continuous, measurable relationship.

From ticket to identity
Pass issued · ENC-04471
🎟
Ticketmaster2m ago
Add your Encore Fan Pass
Paul Simon · Hollywood Bowl · June 7. Tap to add to Wallet.
Step 01 · 3 days before · Tuesday afternoon

From ticket to identity

When a fan purchases a ticket, they're prompted to add their Fan Pass to Apple or Google Wallet. This becomes the foundation for an ongoing relationship — not just a single event.

Same pass · ENC-04471
Extending the experience beyond the venue
Behavior linked to fan profile
💳
Encorenow
Sponsor visit recognized
Your pre-show stop unlocks a perk inside the Bowl tonight.
Step 02 · Show day · Earlier in the evening

Extending the experience beyond the venue

Before the event, fans engage with sponsor locations, nearby businesses, or pre-event experiences. Through secure account linking, Amaze connects historical transaction data — providing visibility into real-world behavior and preferences.

Same pass · ENC-04471
Recognized the moment they arrive
On-site · pass activated
📍
Walletnow
Welcome to Hollywood Bowl
Section H · Row 12 · Bar A is closest to your seat.
Step 03 · 7:42 PM · Arrival

Recognized the moment they arrive

As the fan enters the venue, the pass becomes active. Location-aware messaging allows Live Nation to engage fans in real time based on where they are and how they've interacted before.

Same pass · ENC-04471
Smarter, more relevant engagement
Personalized offer delivered
🍺
Encorenow
A perk picked for you
Show this pass at Bar A — your Modelo is on us.
Step 04 · 8:31 PM · Intermission

Smarter, more relevant engagement

Engagement is no longer one-size-fits-all. Fans receive offers, upgrades, and experiences based on known behavior and preferences — creating a more personalized and higher-converting in-venue experience.

Same pass · ENC-04471
The relationship doesn't end when the show does
Relationship continues
🎵
Encorenow
Loved Paul Simon? Hozier is in 6 weeks
A presale window is open for you. Tap to claim your seats.
Step 05 · Next morning · 9:18 AM

The relationship doesn't end when the show does

After the event, Live Nation and its partners can re-engage fans with relevant follow-ups, future events, and sponsor-driven experiences. Every interaction builds a stronger, more valuable customer relationship over time.

Same pass · ENC-04471
07Always-on engagement

The relationship doesn't start or end at the venue.

What begins as an event experience becomes an always-on connection between fans, brands, and Live Nation.

At the venue
Hollywood Bowl · 9:42 PM
🍻
Encorenow
Free drink unlocked
Modelo bar · Section 3 · Show your pass.
In everyday life
Tuesday · 8:14 AM
Encorenow
Coffee on us
Based on your preferences — café two blocks away.
Saturday · 1:30 PM
🥂
Encorenow
Exclusive offer unlocked
Brunch spot near you — Amex cardholders.
Friday · 6:50 PM
🛍
Encorenow
You might like this nearby
Retail drop from a brand you've engaged with.
Travel · in transit
✈️
Encorenow
Your pass is ready
Lounge access included on your next trip.

Same Fan Pass · ENC-04471 · across every environment

Fans don't just exist at events. With Amaze, the same Fan Pass stays active beyond the show — creating opportunities to engage fans in their everyday lives.

Sponsors can connect with fans
  • Before events
  • During events
  • After events
  • And in between
How it works
01
The pass stays in the wallet
The Fan Pass remains active and accessible — no re-download, no re-engagement required.
02
Behavior continues to build
Through ongoing interactions and verified transaction history, a clearer picture of the fan emerges over time.
03
Engagement extends beyond events
Sponsors and partners can reach fans with relevant offers, experiences, and messaging — even when they're not at a venue.
04
Every interaction compounds
Each touchpoint strengthens the relationship, improving targeting, engagement, and long-term value.

From event activation to continuous sponsor value.

Before
  • Sponsorship tied to event window
  • Limited attribution
  • One-time engagement
After
  • Ongoing fan relationship
  • Engagement across daily behavior
  • Deeper audience insights
  • Measurable impact over time

Sponsors are no longer buying access to a moment — they're building a relationship with the fan.

Historical transaction data provides a foundation for understanding fan behavior beyond the venue — enabling smarter targeting and more relevant engagement over time.

03The Product

A simple experience for fans. A powerful system for operators.

ENCOREFAN PASS
Member
Alex M.
Encore Pass
ACTIVE EXPERIENCE
Paul Simon · Hollywood Bowl
June 7, 2026 · 8:00 PM
MEMBER ID · ENC-04471EVENT PERKS
Free drink
10% merch
Surprise
Identity without friction
Fans add a pass to their wallet — no app required. With simple verification methods, including phone number and secure account connections, Live Nation can identify and reach fans who would otherwise remain anonymous.
7:42
Saturday, June 7
📍
Encorenow
You're inside the Bowl
Bar A is the closest to your seat tonight.
🎟
Wallet2m
Pass updated · Section H
A perk has been added for intermission.
Real-time, location-aware engagement
The wallet becomes a direct channel for communication. Push notifications, updates, and offers are delivered at the right moment — before, during, and after the event.
7:42
Saturday, June 7
Fan profile · ENC-04471
Alex M.
24 months of verified transaction history linked
Behavior · Preferences · Spend✓ Insight ready
Real-world behavior, finally measurable
Through secure integrations, Amaze provides access to historical transaction data — offering a clearer picture of fan behavior, preferences, and spending patterns. Better targeting, smarter decisions, more effective sponsor partnerships.
04The System Layer

Connecting what has never been connected.

Live events generate massive engagement — but historically lack a unified system to connect identity, behavior, and transactions. Amaze brings these pieces together into a single, continuous system.

👤
Fan
🪪
Identity
📍
Behavior
💳
Transactions
🔁
Re-engagement
Each step writes back to the fan's profile. The next show starts with everything the last one taught us.
06The Data Advantage

Built on verified, real-world data.

Over half of U.S. consumers already have financial accounts that can be securely connected. This allows Amaze to provide access to up to 24 months of historical transaction data — offering a powerful view into real-world behavior.

While this data is not real-time, it enables a deeper understanding of customer value over time.

1 in 2
Americans are reachable through secure account linking
24 months
of verified historical transaction data
Sharper segmentation
Better audience definition and smarter targeting
Stronger sponsor reporting
Insight into real customer activity, not impressions

Together, this transforms how Live Nation and its partners understand and engage their audience.

05Why this matters

From anonymous traffic to measurable relationships.

Today

Before Encore

  • Most fans remain anonymous
    No identity beyond the ticket scan.
  • Limited visibility into behavior
    Almost nothing is known outside the venue.
  • Sponsor value is hard to measure
    Activations rarely tie back to real outcomes.
  • Engagement ends after the event
    Each show resets the relationship to zero.
With Encore

After Encore

  • Fans become identifiable and reachable
    A persistent pass connects every touchpoint.
  • Behavior and preferences are understood over time
    Profiles get richer with every interaction.
  • Sponsors gain measurable insight
    Real customer activity, attributed end-to-end.
  • Engagement continues across touchpoints
    Pre-event, in-venue, post-event — one loop.
08From pilot to platform

Start lightweight. Scale into something much bigger.

The initial pilot is designed to prove value quickly. The real opportunity comes from deeper integration over time — unlocking more value for Live Nation, for fans, and for sponsors.

V1Test and validate

Lightweight pilot

  • QR-based Fan Pass distribution
  • Wallet-based engagement
  • Basic sponsor activation
  • Initial audience and behavior signals
Outcome: Proof of engagement and early sponsor value.
V2Expand and compound

Deeper integration

As Amaze integrates more deeply into the Live Nation ecosystem:

  • Ticketing and event flows become more connected
  • Fan identity becomes persistent across events
  • Engagement becomes more personalized and consistent
  • Sponsor relationships become measurable across multiple touchpoints
The value stack

Aligned incentives across the entire system.

For Live Nation
  • Stronger direct relationship with fans
  • Increased engagement across events and between events
  • New revenue opportunities tied to sponsors and partnerships
For Fans
  • More relevant experiences
  • Seamless engagement without apps
  • Value that extends beyond a single event
For Sponsors
  • Access to real behavior, not just impressions
  • Engagement across multiple moments, not just events
  • Clearer ROI and repeat interaction with fans

This evolves from a fan experience into a continuous network connecting fans, brands, and Live Nation.

Encore positioning

Building something bigger than a fan pass.

Over time, this becomes more than a tool for events. It becomes an always-on layer that improves how fans experience everyday life — through relevant offers, experiences, and connections powered by Live Nation and its partners.

In many cases, the value is delivered seamlessly — without the fan needing to know it's Live Nation behind it.

Live Nation doesn't just host moments — it becomes part of the everyday experience around them.

09A new standard

A new standard for fan engagement.

Live events are one of the most powerful environments for customer engagement. Amaze turns that engagement into something measurable, repeatable, and scalable — across every event, venue, and partner.

What starts as a simple pilot becomes a platform that continuously connects fans, brands, and Live Nation — across every moment that matters.

Explore a pilot
Encore · Built by Amaze